Everything you need to evaluate and roll out Helix Health.

Helix is a hospital communication and operations platform that brings critical messaging, staff scheduling, and clinical resources into one connected system. Instead of pagers, personal chat groups, printed rosters, and reference books scattered across a facility, everything sits behind a single login on the phone your staff already carry.

Helix is built for hospitals and healthcare facilities, particularly those operating in resource-constrained and emerging markets. It supports physicians, nurses, pharmacists, administrators, and other clinical staff, with each role seeing the tools relevant to their work rather than a single undifferentiated interface.

Helix helps reduce fragmented communication, delayed escalation, inefficient staff coordination, and difficulty accessing essential clinical information at the point of care. These are the failures that quietly add minutes to time-critical decisions, and they are rarely caused by a lack of effort from clinical teams.

Core capabilities include critical communication and escalation, staff scheduling and on-call management, clinical resources, and operational insights designed to improve hospital coordination. Facilities can start with one module and add the others as they are ready.

Yes. Facilities can configure staff roles, departments, escalation pathways, schedules, and other workflows to reflect how their organisation actually operates. Your own protocols and formulary can also be loaded into clinical resources, so staff read the guidance your clinical leads have approved.

Yes. Helix can support organisations with multiple branches or facilities while allowing staff, roles, schedules, and workflows to be managed by location. Group-level administrators can compare activity across sites, and each site keeps day-to-day control of its own rosters and escalation rules.

Helix enables clinicians to send urgent messages and alerts to the appropriate person or team, addressed by role rather than by guessing who is on duty. Escalation rules route unanswered critical messages to the next responsible individual, and every step is timestamped so an incident review can reconstruct what happened.

Yes. Hospitals can manage shifts, on-call coverage, and staff availability so users can quickly identify and contact the appropriate clinician. Because the roster and the messaging directory are the same source of truth, a published schedule change immediately updates who receives the next urgent message.

Helix provides point-of-care access to over 20,000 medications, more than 250 clinical calculators, standard treatment guidelines, immunisation schedules, and clinical protocols. An in-house AI assistant lets staff ask a medical question in plain language and get a cited answer drawn from the library, with trusted external references where they help.

No. Helix is designed to complement existing hospital systems by improving communication, coordination, workforce management, and access to clinical resources. Your EMR remains the clinical record; Helix is the layer that helps the right people act on it quickly.

Helix is being designed specifically with resource-constrained environments in mind, including workflows that minimise dependence on complex hospital IT infrastructure. It runs on the Android and iOS phones staff already own, needs no on-site servers, and keeps key reference material available on the device when connectivity drops.