100% HIPAA compliant Clinical-grade security

Clinical communication that saves lives.

Replace legacy pagers with a secure, instant, and intelligent platform built specifically for modern care teams. Fast, reliable, and built for clinical environments.

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Live workflow preview

MICU · Cardiology consult Encrypted · on-call routing
Live
ED physician · now
Chest pain with STEMI pattern on EKG — can cardiology review before cath lab activation?
On it. Pulling last troponin and activating STEMI pathway — ETA 90 seconds.
Pharmacist on call · 42s
Heparin bolus verified for Pt. MRN ******12 — documented in the thread.
Cath team paged with bed assignment OR-3. Thanks all — closing the loop here.

Low latency

Ultra-low latency delivery for critical alerts on modern hospital networks.

End-to-end encryption

End-to-end encrypted messaging built for protected health information (PHI) and the highest healthcare standards.

Read receipts

Facility-wide broadcasts and urgent threads with delivered & read visibility.

Helix Health Technology. HIPAA-aligned messaging, routing, and audit trails — built for nurses, physicians, and hospital operations.

Security & PHI overview

Where Helix is designed to excel

Acute care Perioperative Emergency ICU Ambulatory hubs

One platform for every shift

Identity-aware routing keeps accountability high and noise low — without sacrificing speed at the bedside.

Core platform

Everything your care teams need in one platform.

Built from the ground up for the realities of modern clinical workflows. Helix Health removes friction so you can focus on patient care.

Role-based sign-in

Nurses, surgeons, and specialists see exactly what they need — interfaces tailored to clinical roles.

Secure messaging

End-to-end encrypted messaging that meets the highest standards of healthcare data security.

Integrated calling

Escalate from text to video, voice, or carrier calls instantly without leaving patient context.

Care team groups

Automatically grouped chats from active patient assignments — groups update when shifts change.

Intelligent routing

Messages reach the right on-call provider — without guessing who to page.

Ultra-low latency

Engineered for speed — critical alerts can bypass normal queues for sub-second delivery targets.

Hospital broadcasts

Facility-wide alerts during emergencies, with read receipts and escalation paths your policy defines.

Admin analytics

Dashboards for IT and administrators to monitor response times, usage, and system health.

Why Helix Health?

Conventional pagers are obsolete. Many alternatives are complex and costly to operate well. See how we stack up against the status quo.

Feature Legacy pagers Existing clinical messaging apps Helix Health
Instant delivery One-way, indirect Varies by product; not always built for on-call paging workflows Built for sub-second critical paths
HIPAA compliant Limited traceability Often yes — depends on deployment and business associate agreement (BAA) coverage 100% HIPAA-aligned by design
Rich media & video No Frequently; video and carrier paths vary widely Chat, voice, video & carrier escalation
Modern native user interface Hardware-centric Mobile and web common; clinical polish varies Calm, role-aware clinical user experience
Role-based context Coarse groups Often directory-based; coverage rules differ by vendor Coverage-aware routing & sign-in
Sub-second latency Unpredictable Can be strong; not always prioritized for code/critical paths Critical alerts prioritized end-to-end

<150ms

Typical delivery targets on modern facility networks — engineered for urgency when it counts.*

100%

HIPAA-aligned architecture with governance your security team can review.

Role + person

Route to named clinicians or active cohorts — never guess who to page again.

Comparisons are generalized; evaluate your specific contract, integrations, and clinical workflows.

*Illustrative — finalize SLAs with your implementation team.

Security & compliance

Designed around protected health information (PHI).

HIPAA-aligned safeguards, access controls, and auditability — reviewed with your privacy, security, and clinical IT stakeholders during deployment.

Technical controls

Encryption, device posture, and integrations that respect hospital standards.

Administrative policy

Retention, exports, and segregation mapped to your governance model.

Clinical usability

Interfaces stay calm under pressure — fewer steps from signal to action.

Ready to upgrade your hospital's communication?

Schedule a personalized demo to see how Helix Health can reduce response times, improve patient outcomes, and secure your clinical data.

  1. 1

    Discovery call

    A brief 15-minute call to understand your facility's unique challenges.

  2. 2

    Tailored demo

    A deep dive into the features that matter most to your care teams.

  3. 3

    Pilot program

    Risk-free trial implementation in a controlled unit of your choice.

See Helix Health in your hospital.

Routing, roles, integrations, and analytics — tailored to your environment.

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We'd love to hear from you

Whether you have a question about our platform, compliance, or pricing — our team is ready to help.

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